Quality Policy
Endurance Carbide is committed to providing our customers with the highest quality products, on time…every time.
We invest in the continual improvement of our people and processes to meet applicable requirements and strive for World Class status in all we do. Endurance Carbide takes painstaking efforts to insure delivery of quality products. All orders are checked for accuracy when received and quality control checks are incorporated at various stages of order development, from order entry, all the way through shipment. All of our gauges and gauging devices are routinely checked against certified masters in a controlled environment to insure and maintain accuracy at all stages of manufacturing. Final inspection of all parts takes place in a controlled environment and all gauging can be traced to NIST standards. Each order, every part, and all of our associates are subject to the same strict quality control procedures. |
AFFORDABILITY
Even though manufacturing excellence is our primary goal, we price our products to compete with manufacturers worldwide. As you explore our website we hope you are impressed by the quality and selection of the products we have to offer. But, our website can never be complete, as our specialty is non-standard tooling to your specification. We are always eager to discuss new projects. |
OUR GUIDING PRINCIPLES
If you ever have a question about quality, be sure contact us and let us know.
- Quality comes first - To achieve customer satisfaction, the quality of ourproducts and services must be our number one priority.
- Customers are the focus of everything we do - Our work must be done with our customer in mind, providing better products and services than our competition.
- Continuous improvement is essential to our success - We must strive for excellence in everything we do: in our products; in their safety and value; in ourservices; our human relations; our competitiveness and our profitability.
- Associate involvement is our way of life - We are a team. We must
- treat each other with trust and respect.
- Dealers and suppliers are our partners - Our company must maintain mutually beneficial relationships with dealers, suppliers, and our other business associates.
- Integrity is never compromised - The conduct of our company worldwide must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contributions to society. Our doors are open to men and women alike without discrimination and without regard to ethnic origin or personal beliefs.
If you ever have a question about quality, be sure contact us and let us know.